There is no new button visible for creating an attribute under hyperlink Configure Measurement Attributes.
SAP Cloud for Customer.
Reproducing the Issue
Go to the Administrator work center.
Go to the Service and Social view.
Under Measurement and Maintenance, click on the hyperlink Configure Measurement Attribute.
You can see the New button is missing here.
This is happening because of current Business Configuration setting for attribute.You need to descope one of the business configuration question to make new button visible.
Go to the Business Configuration work center.
Go to the Implementation Projects view.
Click on button Edit Project Scope and go to step 4 Question by clicking on the Next button.
Expand the scoping element :Communication and Information Exchange->Integration with External Applications and Solutions->Integration of Master Data.
Under question go to the Business Option Attributes and Attribute Sets .
You need to de-scope question :Do you want to replicate business attributes from an external application to your cloud solution?
Finish and Save the scoping changes.
Now, you will be able to see the new button under configure measurement attributes.
Configure Measurement Attribute , replicate business attribute , KBA , LOD-LE-IBA-IPO , Installation Point , Problem
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions