SAP Knowledge Base Article - Public

2732489 - My Orders Search Query In Sales Orders

Symptom

Query ‘My Sales Orders’ displays only the Sales Orders in which the logged in user is the 'Owner'. While query ‘My Accounts’ displays the Accounts where the logged in user is in the Involved Parties of the Account.

Environment

SAP Cloud For Customer.

Reproducing the Issue

  1. Log in to Cloud for Customer with user ABC(ABC is an existing Business user).
  2. Go to Sales work center.
  3. Go to Sales Order view.
  4. From the dropdown select the query 'My Orders'.

Only the Sales Orders where ABC is owner are displayed.

Cause

'My Orders' will only show the Sales Orders where the logged in user is the Owner.

Resolution

As per current system behavior 'My Orders' will display those Sales Orders where the user has the role as owner.

Keywords

My orders , sales orders , accounts , KBA , LOD-LE-CQP-CO , Lean Sales Orders , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions