Symptom
Your requirement is to change Read/Wirte access of a Business User. Upon trying to change the Read/Write access restrictions to Resticted/Unresticted the page keeps loading.
Environment
SAP Cloud for Customer
Reproducing the Issue
-
Go to Administrator work center
-
Select the Business Users view
-
Search and select the Business User X (where X represents the Business User)
-
Select 'Edit' -> Access Rights
-
Go to the Access Restrictions tab
-
For any work center view change the Write Access to 'Restricted' or vice versa
As soon as you change the restriction, the page keeps on loading.
Cause
This occurs when there are lots of access groups belonging to the selected access context code. System gives the time out error while creating the hierarchy among these access groups to show it on the screen.
Resolution
As an alternative you can provide authorization to this Business User via Business Role using Restriction Calculation Rule.
Keywords
Read, Wirte, Access, Restriction , KBA , page keeps loading , read/write access , SRD-CC-IAM , Identity & Access Management , Problem