You created an Opportunity whose Ship-to and Payer parties are the same. You proceed to creating a followup Sales Quote, and find that a Bill-to Party was automatically added to the Involved Parties list.
SAP HYBRIS CLOUD FOR CUSTOMER
Reproducing the Issue
Go to the Sales workcenter.
- Go to the Opportunities view.
- Create Opportunity ABC (ABC represents an Opportunity whose Account has the same Payer and Ship-to Party 123).
- Go to the Involved Parties tab
- Create a follow-up Sales Quotes DEF.
Result: The Bill-to Party is automatically maintained among the new Sales Quote Involved Parties and it is the same as the Payer and Ship-to Party: 123.
Unless you maintain a different Bill-to Party in the Opportunity, the system will determine the Payer as the Bill-to Party and will maintain it in the Sales Quote, as this party is defining at this stage of the Sales process.
This is the expected system behaviour.
Bill-to Party, Ship-to Party, Opportunity, Follow-up Sales Quote. , KBA , LOD-CRM-OPP , Opportunity Management , LOD-LE-CQP , Customer Quote Processing , Problem