Symptom
The Guided Answers decision tree mentioned in this KBA can be used for troubleshooting problems in product configuration. It deals with:
- Issues related to product configuration user interface, like
- configuration UI not displayed at all
- RuntimeError in configuration UI page
- Product configuration display does not correspond to parameter values in XCM configuration - Issues related to product configuration core functionality, like
- Problems with object dependencies
- Product configuration behaviour different in ECC variant configurator and IPC configuration
It covers the most relevant scenarios:
- Product configuration in CRM Web UI with product model created in ECC
- Product configuration in CRM Web UI with product model created in PME
- Vehicle manager scenario
- E-Commerce scenarios (CRM and ERP)
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
- SAP ERP Central Component
- SAP ERP
- SAP enhancement package for SAP ERP
- SAP enhancement package for SAP ERP, version for SAP HANA
Product
SAP Customer Relationship Management all versions ; SAP ERP Central Component all versions ; SAP ERP all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions
Keywords
CU34, CU35, CU36, knowledgebase, runtime version, object dependency, procedure, engine trace, Runtime Errors, SM53, CRM_CONFIG_BADI, COM_CFG_DB_DETAIL , KBA , CRM-BF-CFG , Product Configuration , AP-CFG , Configuration Engine (SCE): Product Configuration , Problem
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