SAP Knowledge Base Article - Preview

2732969 - Irrelevant Tickets are Missing from All Tickets Query

Symptom

Once the ticket is set as irrelevant, it is removed from All Ticket's standard query.


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Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Set as Irrelevant , Tickets , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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