Symptom
When the CV is being uploaded, the Resume Parsing is not filling the information in the Candidate Profile section
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting
Reproducing the Issue
- Go to the Careers tab, open the Candidate Profile
- Upload the Resume into the system
- Overwrite profile with the new information
- Check that the information is missing in the field
Cause
The Resume Parsing feature does not upload and fill custom fields in the Candidate Profile, only Standard fields
Resolution
- It's a feature limitation the Parsing only fill in standard fields
- If there is a business requirement for this functionality, please consider creating an Enhancement Request
Note: It is possible some standard fields in the CPT are set as custom, and if so, they can be turned as standard to work again
Note: There is currently a limitation with parsing date fields and an enhancement is being worked on by our engineering team.
See Also
Keywords
sf, success, factors, RCM, information, is, blank, candidate, resume, parsing, recruiting, application, applicant RCM-37642, RCM-75889 , KBA , LOD-SF-RCM , Recruiting Management , Problem