SAP Knowledge Base Article - Public

2733487 - Order of First and Last Name is Reversed in Company Structure Overview

Symptom

The display order of first name and last name is reversed compared to normal local convention in Company Structure Overview.

  • For example, if user locale is set to English US, by convention, it should displays first name + last name (first name comes before last name).
  • If user locale is set to Chinese which by convention, it should displays last name + first name (last name comes before first name).
  • Order of First and Last Name is Reversed in Company Structure Overview

However, this order is exactly the opposite in Company Structure Overview.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

Employee Central; Company Structure Overview

Reproducing the Issue

  1. Check in people profile, the user's first name is Megan, last name is Aderyn. 
    correct name order.png

  2. Set to language to English_US via option, go to Company Structure Overview and click display sidepanel, it displays Aderyn, Megan (last name + first name rather than first name + last name).CSO name order.png

  3. Change the language to Chinese, and confirm the name is dislayed as Megan, Aderyn (first name + last name rather than last name + first name) in Company Structure Overview.CN locale.png

Cause

Expected behaviour , working as design

Resolution

This is the current system behavior and there's no plan to change the coding/behavior for now. You can submit an enhancement request via: 2090228 - How to Submit Ideas for SAP SuccessFactors Products or customer Influence

See Also

Keywords

Company Structure Overview, Last Name, First Name, name, display, CSO, name format, ECT-106809, ECT-107015 , KBA , LOD-SF-EC-CSO , Company Structure Overview , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions