SAP Knowledge Base Article - Public

2733532 - Error While Approving Workflow For Leave Of Absence Leave Type

Symptom

Error "An error occurred when processing rules for the following element type (JOB_INFO) for these users: {1}" occurs while approving workflow of a leave of absence type of leave request.

Environment

Successfactors - Employee Central Time Off

Reproducing the Issue

  • Employee requests a Leave of Absence
  • Manager receives the workflow for approval and clicks on approve.
  • An Error occurs as "An error occurred when processing rules for the following element type (JOB_INFO) for these users: {1}"

Cause

 This happens if the 'Rule' object definition is set as secured to 'Yes'.

Resolution

Keywords

An error occurred when processing rules for the following element type (JOB_INFO) for these users: {1} LOA Workflow Approve Time off Rule , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 1811