SAP Knowledge Base Article - Public

2733605 - Standard Onboarding 1.0 Folder missing in SFTP

Symptom

Standard ONB/inbound folder is missing in SFTP account

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Log into SFTP
  2. The ONB/inbound folder is missing in SFTP

Cause

Internal request needed to request for folder creation

Resolution

Open a ticket with Support and provide the following information:

  1. Company id
  2. Onboarding Account id
  3. Data Center

Support : please check Internal memo

Keywords

ONB/inbound, folder, SFTP, FoundationImport , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , How To

Product

SAP SuccessFactors Onboarding