SAP Knowledge Base Article - Preview

2733908 - Interacting with Fiori application from CRM Web UI is not working

Symptom

  • When a Fiori application is opened from within the CRM Web UI, it is not possible to interact with or click on anything inside the app.
  • There is an error message in the F12 Console during the failed interaction: "[Fiorilaunchpad.html] Reached timeout of 10000ms waiting for a response from parent window - jQuery.sap.FrameOptions"


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Reached timeout of 10000ms waiting for a response from parent window,  jQuery.sap.FrameOptions, clickjacking, CRM_UI_START , KBA , CA-WUI-UI , User Interface , Problem

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