SAP Knowledge Base Article - Public

2733941 - Conflicting mapping found for fields [WOTCStartDate] - Onboarding 1.0

Symptom

When initiating onboarding from RCM an error is appearing.

ERROR: "Unable to initiate onboarding process. Reason: Conflicting mapping found for fields [WOTCStartDate]. Ensure these fields are mapped only in one entity in admin tools.' [Integration with RCM]"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Onboarding 1.0

Cause

Unable to initiate onboarding process. Reason: Conflicting mapping found for fields [WOTCStartDate]. Ensure these fields are mapped only in one entity in Admin Tools.

WOTCStartDate is mapped to different entities of Job Application, Job Requisition, and Job Offer templates.

e.g. WOTCStartDate is mapped to Job Application's Application Date and Job Requisition's Anticipated Start Date, error will occur. See image below for visual reference.

screenshot0035_ 12192018032725.png

screenshot0036_ 12192018032736.png

Resolution

For Live Customer(s), Implementation Partner(s), and Consultant(s)

  1. Navigate to SAP SuccessFactors HCM > Admin Center > Setup Onboarding Integration
  2. Open Job Application, Job Requisition, and Job Offer templates
  3. Find WOTCStartDate if mapped to different recruiting fields
  4. WOTCStartDate should be mapped to a single recruiting field/template (for example, it should only be in Job Requisition templates, not in Job Requisition and Offer templates), kindly remove other mapping and maintain one entity mapped to WOTCStartDate 

 

For SAP SuccessFactors Cloud Product Support

Please use the instruction manual on how to proceed, in the internal note

Keywords

SAP SuccessFactors, Onboarding, OBD, ONB, LOD-SF-OBD, INT, LOD-SF-OBD-INT, Recruiting, RCM, Integration, RCM-ONB, RCM-INT, Unable to initiate onboarding process. Reason: Conflicting mapping found for fields [WOTCStartDate]. Ensure these fields are mapped only in one entity in admin tools. , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem

Product

SAP SuccessFactors Onboarding all versions ; SAP SuccessFactors Recruiting all versions