SAP Knowledge Base Article - Public

2734042 - Job application field showing as mandatory even when it is defined as required="false"

Symptom

You have defined a Job Application field as required="false", but it is still mandatory on the application page.

Environment

SAP SuccessFactors Recruiting Management

Cause

The application field is defined as required="true" in certain applicant statuses on Job Requisition template.

When multi-status application is enabled, the required attribute can be added to the field application-field-id element to specify that the ordinarily non-required field should be required in that status.

[EXAMPLE] fieldX is mandatory for Recruiter in 'Default' status

<field-permission type="write">
    <role-name><![CDATA[R]]></role-name>
    <status><![CDATA[Default]]></status>
    <field application-field-id="fieldX" required="true" />
</field-permission>

Resolution

Please review the field permission on Job Requisition template and remove the required="true" attribute from the field application-field-id element.

Keywords

job, application, multi-state, required, true, false, status , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions