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SAP Knowledge Base Article - PreviewSymptom
You have depersonalized a sales document (such as an opportunity). Now you want to delete this document but you get the message: "Document is depersonalized and cannot be deleted”.
You would like to either revert the fact that the sales document was depersonalized and then delete it OR be able to delete the sales documents which are depersonalized.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
depersonalise, sales document, opportunity, lead, sales quote, sales order, delete, depersonalize , KBA , LOD-CRM-OPP , Opportunity Management , How To
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