SAP Knowledge Base Article - Preview

2734488 - Error "Connection to service failed: SAP SuccessFactors" when creating an Import Data Connection to SuccessFactors in SAP Analytics Cloud (SAC)

Symptom

Error "Connection to service failed: SAP SuccessFactors" when creating an Import Data Connection to SuccessFactors in SAP Analytics Cloud (SAC).

Chrome HAR trace shows:

{"result":"{\"error\":{\"code\":\"ERROR_CONNECT_TO_SERVER\",\"rawError\":\"An error occured while connecting to the data source: Authentication failure. Try authenticating again.\",\"params\":[\"Authentication failure. Try authenticating again.\"]}}"}


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Environment

  • SAP Analytics Cloud

Product

SAP Analytics Cloud 1.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Acquire, Acquired, occurred, An error occurred while connecting to the data source: Authentication failure , KBA , failed: sap successfactors failure fails , connection to service failed: sap succes , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem

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