2734488 - Error "Connection to service failed: SAP SuccessFactors" when creating an Import Data Connection to SuccessFactors in SAP Analytics Cloud (SAC)

Error "Connection to service failed: SAP SuccessFactors" when creating an Import Data Connection to SuccessFactors in SAP Analytics Cloud (SAC).

Chrome HAR trace shows:

{"result":"{\"error\":{\"code\":\"ERROR_CONNECT_TO_SERVER\",\"rawError\":\"An error occured while connecting to the data source: Authentication failure. Try authenticating again.\",\"params\":[\"Authentication failure. Try authenticating again.\"]}}"}

• SAP Analytics Cloud

1. Follow the Product Guide to configure Import Data Connection to SuccessFactors system
2. Click Create button in Import Data Connection Creation Window
3. It throws the error "Connection to service failed: SAP SuccessFactors"

Enable the OData API in SAP SuccessFactors. See the following article for more information: 2250344 - How to enable OData API - SAP SuccessFactors.

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