2734767 - The Goal Modification Notification is Triggered Twice When a Goal is Copied From One Goal Plan to Another Goal Plan

The Goal Modification Notification is Triggered Twice When a Goal is Copied From one Goal Plan to Another Goal Plan.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Goal Management

1. As an Employee, open the Objective Plan.
2. Select to Copy From Other Objective Plan:
   
   
   
   
3. Select the Objective you wish to copy - this is not modified during selection:
   
   
   
   
4. The Manager receives 2 email notifications, one for the first Objectives plan and one for the second Objective plan.
   
   The email notification shows that the “Test Objective” goal was modified on the 2018 Objectives plan, even though it was only copied and not modified prior to copying:
   
   
   
   The email notification for the 2019 Objectives plan correctly shows the modified action "Created":
   
   

• The Goal Modification Notification will trigger twice (once for each goal plan) when a goal is copied from one goal plan to another goal plan.
• The "Copy" action is considered in the audit trail of the original goal plan as a modification, hence why the Goal Modification Notification triggers for the original goal plan (the goal plan FROM which the goal is copied).

How to Configure the Goal Modification Notification

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