SAP Knowledge Base Article - Public

2734809 - Application error when approving workflow for Job Information change - Employee Central


The final approval is receiving an application error when trying to Submit a workflow for an Employee job change action.

Error id = c88a3cf9-fb91-49f9-adfd-be8066173903


  • SAP SuccessFactors - Employee Central
  • Workflow

Reproducing the Issue

  1. Go to Manage Workflow Request
  2. Select the workflow
  3. Submit the workflow
  4. An Application error appears.


There are many workflows pending for future Job Information change for the same employee.


The pending existing workflow requests must be cleaned (approve or decline) in order to proceed with the last workflow.


Error id = c88a3cf9-fb91-49f9-adfd-be8066173903, c88a3cf9-fb91-49f9-adfd-be8066173903, workflow application error, , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , How To


SAP SuccessFactors Employee Central all versions