SAP Knowledge Base Article - Public

2734809 - Application error when approving workflow for Job Information change - Employee Central

Symptom

The final approval is receiving an application error when trying to Submit a workflow for an Employee job change action.

Error id = c88a3cf9-fb91-49f9-adfd-be8066173903

Environment

  • SAP SuccessFactors - Employee Central
  • Workflow

Reproducing the Issue

  1. Go to Manage Workflow Request
  2. Select the workflow
  3. Submit the workflow
  4. An Application error appears.

Cause

There are many workflows pending for future Job Information change for the same employee.

Resolution

The pending existing workflow requests must be cleaned (approve or decline) in order to proceed with the last workflow.

Keywords

Error id = c88a3cf9-fb91-49f9-adfd-be8066173903, c88a3cf9-fb91-49f9-adfd-be8066173903, workflow application error, , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors Employee Central all versions