Symptom
When using the "search postal code" field on the RMK site, candidates are getting error "Postal Code Not Supported".
Trying to use any valid postal codes that is on the job requisition but still having the same issue.
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Go to Careers Site.
- Click search jobs to see sample Postal codes from on the Job requisition.
- Try to search for any postal code on the search postal code.
- Error showing "Postal Code Not Supported".
Cause
When a site goes through site load (or reload) process, the jobs of the site are checked to create a list of countries and locales.
They are saved on the site object in memory (these 2 lists are called 'facets' in the code) and the values in the postal code dropdown depend on these 2 lists.
Resolution
If this error is encountered, the integration partner needs to ensure that the site has at least one job and then perform a site reload in Career Site Builder.
Keywords
Recruiting Marketing, Postal Code, Reload site , KBA , LOD-SF-RMK-ADM , Administration, Setting, Permissoin & RBP, RecruiterSyn , Problem