SAP Knowledge Base Article - Preview

2734926 - Tickets Sentiment Analysis Not Available

Symptom

The Sentiment is displaying the status as Not Available within the Ticket Interactions facet.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Tickets; Interactions; Sentiments; Not Available; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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