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SAP Knowledge Base Article - PreviewSymptom
In the tickets facet of customer, on clicking advance search option the field name Ticket Type is missing.
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Environment
SAP Cloud for Customer.
Product
SAP Cloud for Customer add-ins 1808 ; SAP Cloud for Customer add-ins 1811
Keywords
Ticket Type , Customer , column field ticket type , KBA , LOD-CRM-ACC , Account , LOD-CRM-SRP , Service Request Processing , Problem
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