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SAP Knowledge Base Article - PreviewSymptom
It is not possible to hide the standard attachment type within ticket's attachment facet, nor in other BOs such as Sales Orders, Quotes, etc..
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Environment
SAP Cloud for Customer.
Product
SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer add-ins 1805 ; SAP Cloud for Customer add-ins 1808 ; SAP Cloud for Customer add-ins 1811 ; SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711
Keywords
Attachment Type , Tickets, Task , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-OPP , Opportunity Management , Problem
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