SAP Knowledge Base Article - Public

2735254 - 'Price Group' and 'Price List' Fields in Accounts

Symptom

Fields 'Price Group' and 'Price List' are greyed out when creating a new Account.

Environment

SAP Cloud for Customer.

Reproducing the Issue

  1. Go to Customers workcenter.
  2. Go to Accounts view.
  3. Click on New.
  4. Enter the mandatory fields.

   You are unable to enter values in fields 'Price Group' and 'Price List' because they are greyed out.

Cause

'Price Group' and 'Price List' fields are greyed out because they are Sales Organisation dependent.

Resolution

The Price Group' and 'Price List' will be editable only when Sales Organisation +Ditribution Channel+Division are maintained while creating a new Account.

Keywords

Account , greyed , uneditable , field , price group , price list , KBA , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions