2735286 - CSB: Brands not showing when creating Email Layout - Recruiting Marketing

Brands are not populating when creating a new E-mail Layout

SuccessFactors Recruiting Marketing - Career Site Builder

1. In Career Site Builder, click in Global
2. Click on Email Layout
3. Select the locale
4. Click on Add button
5. When selecting Brand field you will see not options in the list

Usually this happens because the Brand Management section was not refreshed after enabling Email Layouts feature in Career Site Builder. The issue can manifest with the message "Save to finalize pending changes"  in Brand Management.

1. In Career Site Builder, click in Tools
2. Click in Brand Management
3. Click in Save

After performing the above steps, you will be able to see the values on the Brand list from Email Layout creation screen.

If the save does not help, try reloading the site from Command Center (Site/Reload Site) before saving brands again.

2643682 - CRM : Enable Email Layout

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