SAP Knowledge Base Article - Public

2735540 - System selects es-US Español (Estados Unidos) when locale is set to es-MX (Espanol Mexico) in BizX - Onboarding

Symptom

Customer is trying to change locale to es-MX (Espanol Mexico) in Bizx, but when checked in my profile page the language displayed is es-US Español (Estados Unidos).

Environment

SAP SuccessFactors Onboarding All Versions

Reproducing the Issue

Step 1: Click on name menu;
Step 2: Click on Options;
Step 3: Click on Change Language;
Step 4: Select Español (Mexico);
Step 5: Click on Switch;
Step 6: Clic on Inicio (Home);
Step 7: Select Incorporación/Salida de personal;
Step 8: Click on Mi perfil (My profile);
Step 9: Configuración Regional Español (Estados Unidos)

Cause

Other options: Deleted the es-US Español (Estados Unidos) locale from Super Admin and changed the locale in Bizx to es-MX (Espanol Mexico), but when checked in my profile page the language displayed is es-US Español (Estados Unidos). And the es-US Español (Estados Unidos) locale was recreated by the system in Super Admin > Locales.

Resolution

This is Expected System Behaviour when you make the feature "Spanish for US compliance"  active. These are translations that have been labeled "es_US" & are actually es_MX (a supported language) and the file names have simply been changed.

Keywords

es-MX, locale, es-US, Espanol Mexico, Español (Estados Unidos), Spanish for US compliance , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , Problem

Product

SAP SuccessFactors Onboarding