SAP Knowledge Base Article - Public

2735782 - Form Inbox Search Filter Division/Department/Location has no value

Symptom

When searching form on form inbox page, the search filter Division/Department/Location can't be used. The filter is displaying "All Division/All Department/All Location", and no value can be selected in the dropdown list.

KBA.PNG

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors BizX Platform
  • SAP SuccessFactors HCM Core

Cause

This is a configuration issue. Please go to provisioning and check if the option "Enable Target Population for Mass create form instances" is enabled.

This switch is for non-RBP instance. If you're using RBP, the "Enable Target Population for Mass create form instances" option should never be enabled. It will casue some issue like this.

Resolution

Disable the switch "Enable Target Population for Mass create form instances" in provisioning.

Keywords

Enable Target Population for Mass create form instances, fitler dropdown , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Performance & Goals all versions