Symptom
The External ID of the contact ABC (ABC represents the contact ID) in the Contacts screen is DEF and in the contact's header is XYZ (DEF and XYZ represents the External ID).
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins 1808 ; SAP Cloud for Customer add-ins 1811 ; SAP Cloud for Customer add-ins 1902
Keywords
External ID, Contacts, Accounts , KBA , LOD-CRM-CON , Contact , How To
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