SAP Knowledge Base Article - Public

2735904 - File Encryption option is not available when scheduling reports in Report Center

Symptom

The "File Encryption" option is not available in Report Center when scheduling Report - Table type of reports.

Environment

SAP SuccessFactors HXM Suite

Cause

If the "File Encryption" option is not available in Report Center, it means the Encryption Key was not imported yet in Provisioning.

You need to import the key to make the option available while scheduling the report.

Resolution

To encript the file, it is a prerequisite to please obtain the public key from the third party system that you will be importing SuccessFactors data.

It is possible to import the key on the instance following the steps on this KBA through the integration center 2673786. Alternatively, in case you have a partner or access to provisioning it is possible to follow the steps below:

  1. Go to Provisioning > Managing PGP Keys

    The screenshot below means that the PGP Key has not yet been imported:


    PROV Screenhsot.png
  2. Click on Browse > select the key you want to import> Import Key
    It should look like this:


    PROV_screenshot_2.jpg

 

See Also

2574590 - How to schedule encrypted reports - Report Center

2464604 - Scheduling Reports In Report Center

2296971 - Generating PGP Keys

Keywords

PGP Encryption, Missing File Encryption, Report Center, Scheduled Reports, File Encryption, Report - Table , KBA , LOD-SF-ANA-RCT , Report Centre , Problem

Product

SAP SuccessFactors HXM Suite all versions