SAP Knowledge Base Article - Public

2735910 - The New Registered Product is Created with the Default Status as Active

Symptom

The status of newly created registered product is set as active .

Environment

SAP Cloud for Customer.

Reproducing the Issue

  1. Go to the Installed Base work center.
  2. Go to the Registered Product view .
  3. Click on the New button and maintain all mandatory fields.
  4. Save and Open the newly created registered product.

You can see the status of this newly created registered product is showing as active.

Cause

If you are creating new registered product from registered product owl (list view) , then it will be created by default with active status.

Resolution

If you want to create registered product with status as In Preparation, you can create it from item's facet of an installed base.

  1. Go to the Installed Base work center.
  2. Go to Installed Base view .
  3. Search for Installed Base XYZ (where XYZ represent the installed base name) and open it.
  4. Go to the Items facet.
  5. Click on Add Item ->Registered Product and created New Registered Product.

You can see this newly created registered product is with status as In Preparation.

Keywords

New Registered Product , Status , KBA , LOD-LE-IBA-IBA , Installed Base , LOD-LE-IBA-IPO , Installation Point , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions