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SAP Knowledge Base Article - PreviewSymptom
Your customer has placed a reservation via online shop or call center. Some time later you convert the reservation into a booking via a different company, for example your designated mailing company. Your customer received an incorrect booking confirmation e-mail.
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Environment
SAP Event Ticketing - backend
Product
SAP Event Ticketing, cloud edition all versions
Keywords
IS-SE-ET, Message Plug, Email Confirmation, Conversion, Option, Reservation, booking, Empty Email, Incorrect Email Confirmation , KBA , IS-SE-ET , SAP Event Ticketing , How To
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