Symptom
Title of Employee or Authorized representative is showing empty.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Go to Onboarding
- Click on Document center
- Search with first name and last name
- Select the I9 Document
- Title of Employer or Authorized representative field is empty
Cause
Title of Employer value was not maintained.
Resolution
To add the title manually for a single user, follow the steps bellow:
- Go to Onboarding;
- Security;
- Users;
- Search with Employer's first name and last name;
- Edit and you can see the Title is not maintained;
- Put the value manually in this field.
To add/update the title for multiples users automatically, you can use the foundation import functionality. For more information please check the KBA 2712669 - How to Create and Configure a User Sync [Foundation Import] - Onboarding 1.0
Keywords
Form, I9, I9 form, Title missing, Title, title manually, onboarding, ONB, foundation import, automatically , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , How To
Product
Attachments
Title.PNG |