SAP Knowledge Base Article - Public

2736012 - Title of Employer in I9 showing as empty - Onboarding 1.0


Title of Employee or Authorized representative is showing empty.


 SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Go to Onboarding
  2. Click on Document center
  3. Search with first name and last name
  4. Select the I9 Document
  5. Title of Employer or Authorized representative field is empty


Title of Employer value was not maintained.


To add the title manually for a single user, follow the steps bellow:

  1. Go to Onboarding;
  2. Security;
  3. Users;
  4. Search with Employer's first name and last name;
  5. Edit and you can see the Title is not maintained;
  6. Put the value manually in this field.


To add/update the title for multiples users automatically, you can use the foundation import functionality. For more information please check the KBA 2712669 - How to Create and Configure a User Sync [Foundation Import] - Onboarding 1.0


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