SAP Knowledge Base Article - Public

2736218 - The key: emergencyContactPrimary.[0].namenot configured properly

Symptom

Manage Pending Hires Error The key: emergencyContactPrimary.[0].namenot configured properly

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Create custom emergency contact/dependant contact panel from onboarding, then map the fields in field mapping tool.
  2. Go to Admin Center
  3. Manage Pending Recruits
  4. Error message diplays "The key: emergencyContactPrimary.[0].namenot configured properly"

Cause

The Start Index for a multi-panel set as 0

Resolution

  1. Go to Onboarding>>Settings>>Panels>>Edit the panel
  2. Change the Start Index for the panel from 0 to 1

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See Also

2432866 - ONB-EC Integration(Emergency Contact Information Portlet)-Onboarding

Keywords

The key: emergencyContactPrimary.[0].namenot configured properly, ONB, EC, Mapping, Integration, Emergency Contact, Multi-Panel, Start Index , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding all versions