SAP Knowledge Base Article - Public

2736221 - How to Insert Data Key in E-Mail Body - Onboarding 1.0

Symptom

How to insert data keys in E-mail Body?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

Environment

SAP SuccessFactors Onboarding 1.0

Resolution

The values can only be populated if the keys are written in half-width Curly Bracket. It is not easy to differenciate the charactor{}{}. To avoid invalid key format, rather than manually filling in the keys, we will recommend to add keys by clicking {k} button and select them. Please refer to the below screenshot.

123.JPG

For other reasons, please refer to KBA 2416877

What are the causes why keys are not populating in the E-Mail body?

The key's format is not valid. There should be no space in the Curly Bracket.

Keywords

Custom, keys, notification, onboarding, 1.0, token, format , KBA , LOD-SF-OBD-EML , Emails and Notifications , LOD-SF-OBD , Onboarding , How To

Product

SAP SuccessFactors Onboarding all versions