SAP Knowledge Base Article - Public

2736400 - You can see an Open Approval Task for a Voided Supplier Invoice


There is an open approval task for a supplier invoice document but the approver is not able to take any action on the task.


SAP Business ByDesign

Reproducing the Issue

  1. Goto Application and User Management work center
  2. Select view Business Trak Management
  3. Search for a voided supplier invoice
  4. There is an open approval task


Once you void a document, the corresponding approval tasks should get cleared off automatically.

But sometimes, if the approval task and the document is opened simultaneously , then a deadlock situation might occur causing open approval tasks in such cases.


If a document is in approval, please withdraw the document from approval first before you take any action on the document.


Supplier Invoice, Approval task, Void , KBA , AP-SIP-SIV , Supplier Invoice , Problem


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