SAP Knowledge Base Article - Public

2736410 - Stop panel with "Finish Process" button Step at end of NES Step - Onboarding 1.0


At the end of the NES step the button Finish process is available.  When this option is selected it completely skips the orientation step

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Create new hire in onboarding
  2. complete PHV Step as recruiter
  3. start the NES step as the recruiter in the onboarding module as the recruiter and then let new hire complete paperwork - at the end find the finish process button.


This is expected behavior, the key in the Super Admin "ApplicantSignFormsPageUseThankYou" is set to False, which will trigger this stop panel, if you click on finish process it will complete the process and end the process, which is expected.



Super admin access is needed to solve this.

  1. Navigate to Super admin => account options
  2. search for key : "ApplicantSignFormsPageUseThankYou" and change the value to True, which will give Thank You panel at the end instead of stop panel.
  3. make sure to edit adding the correspondent process name


Stop, panel, NES , Process, completion, onboarding, onb, obd, finish, stuck, behalf, recruiter, offboardee

, KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem


SAP SuccessFactors Onboarding