SAP Knowledge Base Article - Public

2736643 - Exception Appears While Processing Supplier Invoice Document

Symptom

You are trying to post the supplier invoice and system shows the below exception.

Exception Type - Missing Receipt or Return Document

Error - The receipt document is missing or invalid

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing work center
  2. Go to the Invoices and Credit Memos view
  3. Select the relevant Supplier Invoice
  4. Select Edit and navigate to Exceptions tab
  5. System displays Exception Type Missing Receipt or Return Document

Cause

You have created Supplier Invoice in advance before you create the Inbound Delivery. As a result, the references were not updated in the cost distribution of Supplier Invoice and hence created inbound delivery is not available in Supplier Invoice.

Resolution

You can update the Inbound Delivery references from the below steps and Post the Supplier Invoice:

  1. Go to the Supplier Invoicing work center
  2. Go to the Invoices and Credit Memos view
  3. Select the relevant Supplier Invoice
  4. Select Edit and navigate to Items tab
  5. Remove the Order ID and Order Item reference
  6. Reenter the Order ID and Order Item reference again
  7. Now the document will be Ready for Posting and you can post the invoice

Keywords

Missing Receipt or Return Document, The receipt document is missing or invalid. , KBA , the receipt document is missing or inval , supplier invoice exceptions , receipt missing exception , AP-SIP-SIV , Supplier Invoice , Problem

Product

SAP Business ByDesign all versions