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SAP Knowledge Base Article - PreviewSymptom
Displaying a draft e-mail leads to the creation of a new draft e-mail in an IC business role or Non-IC business role.
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0
Keywords
KBA , CRM-IC-CHA-EMA , E-Mail Integration , CRM-BTX , Business Transactions , Problem
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