SAP Knowledge Base Article - Public

2736754 - Error message "department invalid, with the index 0" when creating job requisition from position org chart

Symptom

When creating a job requisition from position org and getting the following error:

department invalid, with the index 0

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Logon to instance
  2. Go to Org Chart dropdown in the top left of the screen.
  3. Click Position Org Chart
  4. Select position
  5. In the menu icon in position window select Create job requisition

Resolution

  1. Go to Position Management Settings in admin center
  2. Click integration tab
  3. Under "Rule for Mapping Fields Between Position and Job Requisition" click the show rule icon
  4. Change the rule for department field to look like the following:

department.png

Please then complete metadata refresh in admin center. Please refer to the see also section in this document for more information on metadata refreshes.

See Also

2171588 - SuccessFactors: OData API Metadata Refresh and Export

Keywords

KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions