SAP Knowledge Base Article - Public

2736898 - Supplier Invoice Does not Show in the Document Flow of Purchase Order

Symptom

You have created and posted the supplier invoice with reference to purchase order. However invoice does not show in the document flow purchase order document.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center
  2. Go to the Purchase Orders view
  3. Select the relevant Purchase Order
  4. Navigate to Document Flow tab
  5. You cannot see the Supplier Invoice

Cause

If you open the document flow in extended mode, you can see two third party inbound deliveries created for purchase order. To see corresponding supplier invoices, you need to open the anchor button of third party inbound delivery document.  Then it will show the corresponding supplier invoices in the flow.

Resolution

Please follow the below steps to see the missing supplier invoice in document flow;

  1. Go to the Purchase Requests and Orders work center
  2. Go to the Purchase Orders view
  3. Select the relevant Purchase Order
  4. Navigate to Document Flow tab
  5. By default, you can see the Third-Party Inbound Delivery and Supplier Invoice in the document flow
  6. Click the anchor button of another Third-Party Inbound Delivery
  7. Now system will show supplier invoice in the document flow

Keywords

Supplier invoice missing in document flow; Invoice missing in document flow; Invoice missing in PO document flow , KBA , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign all versions