SAP Knowledge Base Article - Public

2737088 - Cannot Delete Registered Product


You want to Delete a Registered Product Master Data record from the system.


SAP Cloud For Customer

Reproducing the Issue

  1. Go to Products Work Center
  2. Then to Registered Products View
  3. Open Registered Product XYZ, where, XYZ is any Registered Product, with status - "Active"

There is no option to delete the Registered Product from User Interface.


Only Registered Products with Status - "In Preparation", can be deleted.


  1. Go to the Installed Base work center.
  2. Navigate to Installed Base view .
  3. Search for Installed Base DEF (where DEF represent any installed base name) and open it.
  4. Go to the Items facet.
  5. Add Item ->Registered Product, here add the Registered Product which is in "In Preparation" status and to be deleted from the system
  6. Click on the Gear Icon option -> Select Delete

This will delete the Registered Product Master Data record, which is in status -"In Preparation" from the system.

See Also

2735910 - The New Registered Product is Created with the Default Status as Active


Registered Product, Delete, Installed Base, Item,Product , KBA , LOD-LE-IBA-IBA , Installed Base , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions