SAP Knowledge Base Article - Public

2737208 - Role Based Security Error in accessing Analytics site

Symptom

When accessing the stand-alone Analytics native site, certain users get the following error message:
"The viewing of the information contained on the requested page is not allowed. This is due to the application of security restrictions by your organization."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Workforce Analytics
  • SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to the Analytics site example: https://analytics4.successfactors.com/Login.aspx
  2. Log in using your credentials
  3. User will get redirected to this error message:

Role Based Security error.png

Cause

Landing page specified in the user's role is undetermined.

landing page undetermined.png

Resolution

  1. Go to Analytics User Maintenance
  2. Search for the affected user and take note of the Analytics role 
  3. Go to Roles Maintenance
  4. Search for the user's role
  5. Set the landing page to default

See Also

2325359 - Certain users encounter an application error message while accessing Analytics

2260929 - Application Error Showing When Logging in to WFA Preview

Keywords

RBP, error, analytics, ORD, WFA, WFP, landing, page, all, users, affected , KBA , LOD-SF-WFA-WA , Workforce Anaytics , Problem

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Workforce Analytics all versions