Symptom
SFTP account is being logged out after 5 minutes of no actions.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
Access any of our SFTP's with SFTP credentials, wait for 5 minutes with no actions and the SFTP account is logged off.
For example:
- Access and login in the https://sftp4.successfactors.com
- Do not perform any action on 5 minutes.
- And then you are redirected to SFTP login page.
Cause
It is an expected behavior of the system to logoff absent SFTP users after 5 minutes
Resolution
The SFTP of SuccessFactors BizX suite has a hard default setting of 5 minutes timeout on no activity and it is not possible to change.
Keywords
SFTP timeout , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-FTPS , SFTP Account Creation, Reset Password & Install SSH Service , How To
Product
SAP SuccessFactors HCM Suite all versions