Symptom
While creating a new sales order or service order via the web service, the account id is not displaying if a new account address is maintained in the XML.
Environment
SAP Business ByDesign
Cause
A new address snapshot id is created without the formatted name, while giving a new address for account.
Resolution
You need to provide the <Display name> tag within the address tag which has the formatted name for the party.
Example:
<DisplayName>
<FormattedName languageCode="EN">Test</FormattedName>
</DisplayName>
Keywords
Party ID, Account ID Missing, ID not updated, , KBA , AP-SVO-SO , Service Order , Problem
Product
SAP Business ByDesign 1811