SAP Knowledge Base Article - Public

2737381 - While Updating New Account Address via Web Service the Account ID is not Displaying in Sales Order/Service Order

Symptom

While creating a new sales order or service order via the web service, the account id is not displaying if a new account address is maintained in the XML.

Environment

SAP Business ByDesign

Cause

A new address snapshot id is created without the formatted name, while giving a new address for account.

Resolution

You need to provide the <Display name> tag within the address tag which has the formatted name for the party.

Example:
<DisplayName>
<FormattedName languageCode="EN">Test</FormattedName>
</DisplayName>

Keywords

Party ID, Account ID Missing, ID not updated, , KBA , AP-SVO-SO , Service Order , Problem

Product

SAP Business ByDesign 1811