SAP Knowledge Base Article - Preview

2737593 - Individual Customer Is Not In Scope But Still Appear In Outlook Add-In

Symptom

In SAP Cloud For Customer, within the Accounts scenario, you don't have Individual Customer scoped, but when you go the Outlook Add-In it is displayed as an available option.

individual_addin.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Outlook Add-In; Groupware; Individual Customer; Contact; Reference; , KBA , LOD-CRM-GW-OUT , Outlook , Problem

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