SAP Knowledge Base Article - Preview

2737607 - Old Appointments Are Not Synchronized From Outlook to C4C

Symptom

You installed the SAP Cloud For Customer Outlook Add-In in your computer, but you noticed that the add-in is not synchronizing automatically the appointments you already had created in Outlook.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Appointment; Old; Synch; Manual; Automatic; , KBA , LOD-CRM-GW-OUT , Outlook , Problem

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