SAP Knowledge Base Article - Public

2737612 - Image is Not Exported to Excel for Contacts

Symptom

When exporting Contacts to Excel, the image is not exported / displayed.

Environment

Cloud for Customer

Reproducing the Issue

  1. Go to Customers workcenter
  2. Go to view Contacts
  3. Click on Export to Microsoft Excel
  4. The Image column is not exported

Resolution

This is currently not supported.

This is the standard behavior of the system.

If the feature/functionality is needed as a matter of urgency, please refer to KBA 3475641 - Functionality Currently not Available.

Keywords

KBA , SRD-CC-OIN-XL , Excel Integration , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions