SAP Knowledge Base Article - Public

2737612 - Image is Not Exported to Excel for Contacts


When exporting Contacts to Excel, the image is not exported / displayed.


Cloud for Customer

Reproducing the Issue

  1. Go to Customers workcenter
  2. Go to view Contacts
  3. Click on Export to Microsoft Excel
  4. The Image column is not exported


This is currently not supported.

This is the standard behavior of the system.

If you need this functionality urgently you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center.

You can find more details about the services offered by Cloud Service Center on . You can contact Cloud Service Center as follows:

  1. If you are a partner: please use or the Partnerfinder
  2. If you are a customer: please use the little blue box “Contact Us” shown on the very right hand side of, choose “Contact Us”, choose “Services”, choose “SAP Custom Development” and complete the page

 Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

 An alternative option may be to check the SAP Customer Influencer Site to submit an idea:


KBA , SRD-CC-OIN-XL , Excel Integration , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions