2737635 - Job Title in People Profile header is displaying Job Code for GA/CE employees

When navigating to a Global Assignment or Concurrent Employee user in People Profile, the Job Title field in the header will display the Job Code data instead of the Job Title data

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

• SAP SuccessFactors HCM Cloud - b1811
• Employee Central
• People Profile
• Global Assignment/Concurrent Employment

1. Navigate to a user on either Global Assignment or Concurrent Employment within People Profile
2. In the 'Header' section of People Profile, check the data within the 'Title' field and confirm this is correct
3. The data displayed in the 'Title' field is pulled from the employee's Job Code

Example:

Instead of Job Title data being displayed in the header, we will see the Job Code data of the employee:

This issue is being tracked as a defect in 1811 and is expected to be addressed with a fix in the 1902 release.

The new behavior after the fix (expected in 1902) will be as follows:

• If configured, the Job Title data within the People Profile Header will be pulled first from the custom HRIS Sync Mapping, from the Standard Element field 'title'
• If the custom HRIS Sync Mapping is not configured, then the Job Title data will be pulled from the Job Information > Job Title field (which is setup for hard-coded sync mapping to the standard element field 'title', see KBA 2172427)

For more information about HRIS Sync Mapping regarding Job Information fields, see KBA 2510530

ECT-108815, ECT-110165, ECT-109857, ECT-110493, EC, PP3, GA, CE, jobTitle , KBA , LOD-SF-EC-GA , Global Assignment , LOD-SF-EC-CON , Concurrent Employment , Bug Filed

SAP SuccessFactors Employee Central 1811 ; SAP SuccessFactors Employee Central 1902