Symptom
When navigating to a Global Assignment or Concurrent Employee user in People Profile, the Job Title field in the header will display the Job Code data instead of the Job Title data
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HCM Cloud - b1811
- Employee Central
- People Profile
- Global Assignment/Concurrent Employment
Reproducing the Issue
- Navigate to a user on either Global Assignment or Concurrent Employment within People Profile
- In the 'Header' section of People Profile, check the data within the 'Title' field and confirm this is correct
- The data displayed in the 'Title' field is pulled from the employee's Job Code
Example:
Instead of Job Title data being displayed in the header, we will see the Job Code data of the employee:
Cause
This issue is being tracked as a defect in 1811 and is expected to be addressed with a fix in the 1902 release.
Resolution
The new behavior after the fix (expected in 1902) will be as follows:
- If configured, the Job Title data within the People Profile Header will be pulled first from the custom HRIS Sync Mapping, from the Standard Element field 'title'
- If the custom HRIS Sync Mapping is not configured, then the Job Title data will be pulled from the Job Information > Job Title field (which is setup for hard-coded sync mapping to the standard element field 'title', see KBA 2172427)
For more information about HRIS Sync Mapping regarding Job Information fields, see KBA 2510530
Keywords
ECT-108815, ECT-110165, ECT-109857, ECT-110493, EC, PP3, GA, CE, jobTitle , KBA , LOD-SF-EC-GA , Global Assignment , LOD-SF-EC-CON , Concurrent Employment , Bug Filed