2737635 - Job Title in People Profile header is displaying Job Code for GA/CE employees

When navigating to a Global Assignment or Concurrent Employee user in People Profile, the Employment Switcher will pull the data from the Job title and display this title in the header.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

• SAP SuccessFactors Employee Central 2411

1. Navigate to a user on either Global Assignment or Concurrent Employment within People Profile
2. In the 'Header' section of People Profile, check the data within the 'Title' field and confirm this is correct
3. The data displayed in the 'Title' field is pulled from the employee's Job Code

Example:

Instead of Job Title data being displayed in the header, we will see the Job Code data of the employee:

Expected behaviour.

The expected behaviour is as follows:

• If configured, the Job Title data within the People Profile Header will be pulled first from the custom HRIS Sync Mapping, from the Standard Element field 'title'
• If the custom HRIS Sync Mapping is not configured, then the Job Title data will be pulled from the Job Information > Job Title field (which is setup for hard-coded sync mapping to the standard element field 'title', see KBA 2172427)
• If there is no data maintained in Job Title, the system will pull data from Job Code by default, which will be shown in Employment Switcher. This is default system behaviour and is not configurable.

For more information about HRIS Sync Mapping regarding Job Information fields, see KBA 2510530

If you wish to see the system behaviour changed, please consider opening an enhancement request via 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

ECT-108815, ECT-110165, ECT-109857, ECT-110493, EC, PP3, GA, CE, jobTitle, jobcode, employment switcher , KBA , LOD-SF-EC-GA , Global Assignment , LOD-SF-EC-CON , Concurrent Employment , Bug Filed