SAP Knowledge Base Article - Public

2737847 - Company Logo in Notification is not appearing in Correct position

Symptom

When Welcome Letter Notification is triggered , Company Logo/Other Images are not appearing in the middle. It appears to be in left hand side

Reproducing the Issue

1) Go to Onboarding-> Process-> Process a Candidate to trigger Welcome Letter Email to Candidate

Or

2) Go to Onboarding -> Notification -> Search for Welcome Letter Notification and resend

Cause

Issue is with the Source Code maintained in the Notification set up.

Resolution

1) Make sure you have maintained the standard Code in the Source Code section apart from the Text maintained the the Code.

2) Text Can be anything according to requirement. But the Source Code syntax should be the standard one.

3) Please make sure you have the below standard code in Source Code at the starting.

<table align="center" border="0" cellpadding="0" style="width:654px;" width="654">
<tbody>
<tr>
<td style="width:652px;">
<p style="text-align: center;">{ATTACHMENT:Welcome_header}</p>
</td>
</tr>
<tr>
<td style="width:652px;">
<p align="center">&nbsp;</p>

<p align="center"><big>Welcome</big></p>

4) Re Configure the Notification with standard Source code and re trigger the Notification.

See Also

2399787 - Company Logo is missing on Email Notification - Onboarding

Keywords

Notification, Welcome Letter, Company Logo , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem

Product

SAP SuccessFactors HCM Core 1811