SAP Knowledge Base Article - Public

2737905 - Unable to delete entry in Manage External User Accounts (eQuest account)


Unable to remove/delete entry in Manage External User Accounts (eQuest account)


SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Manage External User Accounts
  2. Export external user accounts file
  3. Remove User
  4. Import the file successfully
  5. Export again the file
  6. Notice that the user is still appearing in the external accounts


Currently our application supports only inserting the eQuest accounts but not rewriting and deleting the eQuest accounts.


Manage External User Accounts, eQuest account, delete external user, remove external user , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem


SAP SuccessFactors Recruiting all versions