Symptom
- When launching the Web UI via transaction CRM_UI or SM_CRM, the Web UI fails to open, and gives error:
Calling the BSP page was terminated due to an error.
The following error text was processed in the system:
BSP exception: A fixed service user has been configured for application CRM_UI_START in SICF (note 1795897)"
- Testing service CRM_UI_START in transaction SICF gives the same error also
- The manual steps from note 1795897 which is referenced in the error message have been applied but did not help
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
- SAP Solution Manager
- Business Server Pages (BSP)
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP Solution Manager 7.0 ; SAP Solution Manager 7.1 ; SAP enhancement package 1 for SAP Solution Manager 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
WUI, WUI_SSO, default_host , KBA , CA-WUI-UI , User Interface , SV-SMG-SUP , Service Desk / Incident Management , BC-BSP , Business Server Pages , CA-WUI-APF , Application Frame , Problem
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