SAP Knowledge Base Article - Preview

2738081 - Cannot submit (send) an incident/case even with Send Incidents to SAP authorization - SAP ONE Support Launchpad / SAP for Me


  • Cannot send an incident
  • Cannot click Submit
  • Cannot submit a case
  • Cannot send a case
  • Can create an incident but not send it
  • S-user ID has Send Incidents to SAP authorization
  • S-user ID can create a support incident but Submit is grayed out
  • Error: You are not authorized to submit incidents for installation 1234567, please contact your administrator for assistance




KBA , XX-SER-SAPSMP-USR , User Administration , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-FORME , SAP for Me , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.