Symptom
- Cannot send an incident
- Cannot click Submit
- Cannot submit a case
- Cannot send a case
- Can create an incident but not send it
- S-user ID has Send Incidents to SAP authorization
- S-user ID can create a support incident but Submit is grayed out
- Error: You are not authorized to submit incidents for installation 1234567, please contact your administrator for assistance
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Environment
Keywords
KBA , XX-SER-SAPSMP-USR , User Administration , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-FORME , SAP for Me , Problem
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